Total Tec Solutions adds 24 hour support
Total Tec Solutions now provides 24 hour, 7 day, 52 week a year technical support.
Online PR News – 01-October-2012 –Total Tec Solution has added 24 hour technical support to their list of services they now provide to their Saint Louis and Saint Charles clients.
Total Tec Solutions decided, as part of their new management stategy, to expand their operations into providing a Total Technical Solutions service that operates around the clock, 24 hours a day, 7 days a week, 52 weeks a year, just as the technology they support operates.
Total Tec Solutions 24 hour technical support will be available for server support, off hours monitoring, helpdesk support, application support, computer support, network support, security support, VOIP support, phone support, change controls and project management.
In a statement from owner Allan Riddel, he descibes their decision to add this new service to Total Tec solutions portfolio of technical services: "We at Total Tec Solutions understand that technology never sleeps, so how can the support? What about off hours changes to production environments? There needs to be support for these scenarios! Also, moving into the 24x7 support arena just seems like a natural expansion of our current services. We advocate that we are a Total Technical Support Provider, adding around the clock support just solidifies that."
As always, Total Tec Solutions is proud to be providing support to the St. Louis, St. Charles and surrounding areas.
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