Delaware based conferencing Company enhances customer experience with new admin controls.
Online PR News – 24-October-2012 – Newark, Delaware – NEWARK, Delaware – The Conference Group, an award winning source for audio, video, & web conferencing will be releasing their new and improved Customer Dashboard on October 29, 2012. This optimized console lets clients view with a basic or advanced setting, allows for multi-level admin accounts, and even displays the cost of the call. The new and improved dashboard can be viewed at www.conferencegroup.com/dashboard.
“For months, our clients have been asking for this ability. We strive to offer new products and services specifically catered to the needs of our customers, and the new Admin Dashboard does exactly that.”
The new Admin Dashboard will help users optimize their conferencing with added features that allow them to create, delete, or modify accounts, print paper cards, and even show lists of access phone numbers per country. When users login, they are greeted by an easy-to-use interactive display from which they can quickly identify their conferences, modify information, reset passcodes, download recordings, and search/filter conferences by account level.
Chris LaCroce of The Conference Group’s sales department is pleased to chime in disclosing that “For months, our clients have been asking for this ability. We strive to offer new products and services specifically catered to the needs of our customers, and the new Admin Dashboard does exactly that.” The heightened controls fine tunes the functioning of an international conference call or online web conference by providing easier access to admin functions.
About The Conference Group
The Conference Group is an innovator of advanced HD video conferencing technology and has specialized in audio, web & video conferencing since 1999. The company provides competitive audio conferencing rates as well as global toll-free conferencing access to over 50 countries with its award winning customer service and boutique style approach.
Request your Dashboard at www.conferencegroup.com/adminsignup or email firstname.lastname@example.org and be sure to have your account number ready.