iYogi Named to Lead411's Hot 125 – New York
We are delighted that iYogi has been recognized by Lead411 for our momentum in delivering innovative remote tech support services to resolve the pains and frustrations faced by millions of global PC users every day," said Vishal Dhar, President of Marketing & Co-founder of iYogi.
Online PR News – 25-March-2010 –Los Angeles, CA., March 24, 2010 – iYogi, the fastest growing on-demand tech services company, has been recognized as one of the hottest companies in the New York City region.
"We are delighted that iYogi has been recognized by Lead411 for our momentum in delivering innovative remote tech support services to resolve the pains and frustrations faced by millions of global PC users every day," said Vishal Dhar, President of Marketing & Co-founder of iYogi. "Since commercially launching our services three years ago, iYogi has seen consumer demand for our annual subscription plan spur 300 percent annual revenue growth, and our team of Global Tech Experts has expanded to over 3,000. We are excited to continue the momentum and offer an even better experience for our customers."
iYogi has more has more than 100,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform, iMantra, is a unique model for the delivery of remote tech support for PCs, peripherals, devices and software applications, and is used to resolve thousands of customer inquiries and issues every day. For each customer, iMantra documents every problem, solution and relevant hardware and software specifications, while capturing the user’s demographic information and creating a customized behavioral profile. This powerful knowledge base is used by iYogi’s Global Tech Experts, who combine their technology expertise with iYogi’s comprehensive set of tools to deliver unmatched support services while providing the lowest wait times and highest resolution rates in the industry.
"We are very proud of these awards. We have been tracking fast-moving companies for our customers for the past 10 years," said Tom Blue, CEO of Lead411, "and we felt it was important to recognize these growing brands publicly." The entire list including more details about the award and winners can be found at http://www.lead411.com/topnewyorkcompanies.html.
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