The Northern Virginia residential electricians at Root Electric are thrilled to announce that they have just earned the coveted Angie’s List Super Service Award for another year.
Online PR News – 15-January-2013 –The Northern Virginia residential electricians at Root Electric are thrilled to announce that they have earned the coveted Angie’s List Super Service Award for another year. Less than 5 percent of the companies listed on the popular consumer reviews website win the award, which is given based on customer reviews and a stringent set of operational guidelines set forth by Angie’s List. Master electrician and president of Root Electric, Bill Root, says he and his Woodbridge electricians are honored and inspired by the award.
In addition to winning the Super Service award last year also, Root Electric also won the esteemed EBSCO Research “Best Pick” award earlier in 2012. They have also won the News & Messenger’s Best of Prince William County Reader’s Choice Award and maintain an A+ ranking with the Better Business Bureau. Mr. Root says this is just how his team of residential electricians does business. “Safety and high quality customer service are our top goals every day. I’m very pleased that we are meeting and exceeding those goals with our customers, and we wouldn’t do it any other way.”
"It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that Company Name earned this recognition speaks volumes about its dedication providing great service to its customers."
“Safety and high quality customer service are our top goals every day. I’m very pleased that we are meeting and exceeding those goals with our customers, and we wouldn’t do it any other way.”
Mr. Root explains that his electricians in Woodbridge do several things that set them apart from other residential electricians in the area. “When a homeowner calls, one of our experienced electricians takes the call, not an assistant or secretary. During the estimate appointment, we ask some questions and take a lot of notes and examine the situation thoroughly so when we make our estimate, it is extremely detailed and customers are not surprised by anything.” He adds that the bottom line during each job is the customer’s safety and satisfaction, and his team to the extra mile to make sure that happens.
The Angie’s List Super Service Award requires companies to meet stringent requirements. Root Electric had to earn a certain number of customer reports with an “excellent” rating. Companies on the consumer review website are listed by grades A to F in a number of criteria such as punctuality, price and professionalism. The Woodbridge electricians’ profile on Angie’s List will continue to carry the Super Service Award logo throughout the coming year.
Mr. Root says the award inspires his team to keep doing what they do best. “Being the biggest was never our goal; being the best electricians in Northern Virginia—that’s always been our goal. We love working with our customers and our goal is always to provide them the very best service we possibly can, every time.”
Since 1986, Root Electric’s team of residential electricians in Woodbridge has been providing services such as fuse box replacements, electrical service upgrades, aluminum wiring repairs, outdoor and security lighting, light fixture installation, and many other residential electrical repairs. For more information, visit their website at http://www.rootelectric.com.
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William (Bill) Root
12120 Darnley Rd,
Woodbridge, VA 22192
Phone: (703) 494-3989
Fax: (703) 590-0467
Root Electric is a family-owned and operated business built on a foundation of ensuring our customers' safety and satisfaction every single time.