JB Caravans has started offering swift after sales customer service which also includes a much quicker response to warranty queries and claims.
Online PR News – 21-July-2014 – Melbourne/VIC – JB Caravans has now expanded on their previous customer service systems to include better customer service for people claiming warranties. The company has taken their already established and swift customer service and tweaked it now to include being able to help people who have questions after they have purchased their caravan as well as those who want to claim their warranty. The company has said that the new system is aimed at further improving customer satisfaction by reducing the wait time associated with warranty claims.
The company strongly advises that people first consult with their dealership after having a look at their warranty book. The company has said that dealers will examine the caravan to ensure that it qualifies under their warranty conditions. This will help provide people with instant ‘yes’ or ‘no’ answers to their warranty claims.
JB Caravans is one of the fastest growing caravan manufacturers in Australia. Each year the company sells hundreds of caravans and backs all their sales with an iron clad warranty. One of the secrets behind the growth of JB Caravans has always been their commitment towards after sales service. The company has consistently improved on the after sales service they have provided over the years which now also includes a much swifter warranty realization period. However, the company stresses that some warranties are easier to claim than others and people are strongly urged to read the warranty terms prior to putting in a claim.
JB Caravans has plans to expand its operations into more Australian cities over the next few years. It also has plans to introduce a few new models of their caravans the exact date of which is still not known. However, the company has said that they are constantly working to improve the quality of their caravans something which has been evident in the past few years. Much better trims, improved manoeuvring abilities and a sleeker design is what is setting JB apart from its competitors. Many industry experts cite success stories like JB Caravans when discussing the future of the caravan business in Australia which has if anything offered people more and better choices than ever before. If JB Caravans does introduce new models of their mid-range and high end models the most crucial aspect of their sales is going to be pricing. Australians have come to expect local businesses to provide much more aggressive pricing and till now JB hasn't disappointed.
People who are looking for more information about the company can visit their website: www.jbcaravans.com.au. The website also has a wealth of information regarding the latest caravan models as well as their phone number for people to call if they have questions regarding a caravan they are interested in purchasing. People who already have a caravan built by JB and have a question can call up the company directly. Also partnering dealers can be contacted too.
1789-1791 Sydney Road,
Phone: 03 9308 0398