42Gears SureMDM now offers new features for SAMSUNG SAFE and KNOX devices. ‘Silent Install’ and ‘Remote Control’ will empower IT for seamless administration.
SureMDM Remote Control
Online PR News – 20-August-2014 – Bangalore, India – 42Gears SureMDM is a smart and light weight Enterprise MDM solution that is easy to install and use. With the SaaS model, organizations can be MDM-ready within minutes. Customers across globe prefer SureMDM for its light weight device agent that does not drain device battery power.
SureMDM is now being released with new features that will empower IT administrators and Helpdesk to support mobile devices effectively and efficiently. ‘Silent Install’ and ‘Remote Control’ are powerful tools that will enable device updates and support for SAMSUNG KNOX and SAFE devices without disrupting or disturbing the mobile workforce.
‘Remote Control’ feature in SureMDM allows IT admin to remotely view and control devices. In case of problems reported by users the diagnosis and fix can be done in real time. The ability to see device screen in admin console on the desktop and taking control of the device with a few clicks makes troubleshooting fast and effective.
Software installation on Android requires end-users to ‘accept’ the install. Users sometimes ignore or reject the request.IT admins are then left with the arduous task of identifying such devices and attending to them manually. Leaving enterprise software installation to manual intervention can therefore put needless stress on the IT team. The ‘Silent Install’ feature in SureMDM can now ensure a seamless and automated software install on mobile devices.
Both these features of SureMDM, Silent Install and Remote Control, will reduce device maintenance effort, support cycle times and device downtimes. The cost of investment in SureMDM can be recovered through the resulting improvement in productivity for the enterprise.
With the new release of SureMDM any SAMSUNG Android device (version 4.2.2 or above) can be remotely controlled for support and troubleshooting from a web based admin console. SureMDM for SAMSUNG is a KNOX and SAFE compliant solution.
SureMDM already offers the following features for enterprise mobile device management and support:
1. Track and Locate Devices
2. Remotely install and uninstall applications
3. Remotely lock and wipe data
4. Create and Push Jobs remotely
5. Remotely Apply Password/Security Policies
6. Generate Reports
Sign up for a SureMDM trial account at http://www.42gears.com/suremdm/index.html.
Download a trial version of SureMDM Nix from Google Play http://play.google.com/store/apps/details?id=com.nix&hl=en
42Gears Mobility Systems provides mobile device management and mobile workforce productivity enhancement solutions to enterprises. Our solutions help enterprises track, manage, secure and support mobile devices. Customers use our products for the simplicity and ease of installation.
Our product suite consists of the following:
1.SureMDM: Mobile Device Management Solution
2.SureLock: Mobile Device Lockdown solution
3.SureFox: Kiosk Mode Browser
4.SureVideo: Digital Signage Solution
For more details on products from 42Gears please visit our products page. http://www.42gears.com/products.html
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