Virgin Mobile Australia introduces its new Simple 19 Plan

The Simple 19 Plan is just one more way we have contributed to our customer-oriented policy. With your feedback, we’ve been able to introduce the easiest to understand rate plan.

Online PR News – 06-December-2011 – – Mobile phone rate plans can be frustrating, and reading the fine print trying to figure out how much you’re paying just adds to the confusion. That’s why Virgin Mobile now offers the new Simple 19 Plan at http://www.virginmobile.com.au/Shop/Rate-Plan-Details/11318/SIM-Kit-Starter-Pack-Simple-19/, a no-fuss easy to understand plan that offers all the benefits Virgin Mobile customers already enjoy. No call connection fee, 15c/min standard calls and texts to 105 countries around the world, 100MB data, unlimited calls and text Virgin to Virgin, rollovers on your unused credit and free voicemail within Australia.

Virgin Mobile Marketing Director, David Scribner explains “the feedback we have received is that Australians sometimes find the complexities of some rate plans confusing to understand and just want a simple plan that isn’t going to hurt their brain trying to work out how much they are going to be paying. We believe the Simple Plan provides exactly this. Continuing to offer a fair and transparent service to our members is at the core of our business model and these new plans really deliver what consumers have told us they want.”

The commitment that comes with most contract phone plans isn’t something you need to worry about with the Simple 19 Plan. We know you want better control of your money, and the Simple 19 option gives you the flexibility of paying month to month, no ties, no long-term contracts.

About Virgin Mobile
Here at Virgin Mobile, we've been putting our Members first for over 10 years. With your feedback, we’ve been able to introduce the new Simple 19 Plan, our easiest to understand rate plan. We’re confident that this new plan will make choosing a rate plan a whole lot simpler.

Ever since Richard Branson saw an opportunity to stir up the Aussie telco market in the early noughties, we've been making a splash with our innovative products, cheeky ad campaigns and world-class customer service. The Simple 19 Plan is just one more way we have contributed to our customer-oriented policy. We have listened to your suggestions and improved our service.

We've certainly come a long way from the early days when each new connection meant a little bell rang in the call centre, to proudly having more than one million Members in Australia. And they're happy Members too: we've been rated the No 1 telco for Customer Satisfaction for some time now, and picked up a swag of awards along the way. And because we use the Optus network it means that up to 97% of the population in Oz can get a Virgin Mobile signal. So come on in, more Members are always welcome!

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Contact Information
Amber Morris
Virgin Mobile Australia
Level 8, 213 Miller St
North Sydney NSW, 2060

02 9028 0188