Executive Leslie Magsalay Introduces New Series ‘Soft Skills: Dealing With People You Can’t Stand’

PMO Practice Founder/COO, Leslie O. Magsalay is guiding senior professionals in program management to launch products consistently while keeping teams focused in her new series “The PMO Practice Soft Skills: Dealing With People You Can’t Stand.”

Online PR News – 27-March-2012 – Los Altos, CA – The PMO Practice announced today three new releases in The PMO Soft Skills Series: Dealing with People You Can’t Stand. “The Grenade,” “The Sniper,” and “The Whiner” are all vivid descriptions of very real-world job situations and what senior professionals in program management can do about them.

The PMO Practice and author Leslie O. Magsalay capture several very common workplace situations and gives PMO professionals a fresh perspective on how to creatively change their behavior to manage these situations. As a PMO professional or an individual contributor, dealing with people challenges are critical to the long term success and happiness in any work environment. The author’s pragmatic suggestions and portrayals offer program management professionals fresh ways to look at these situations and proactively manage them instead of feeling victimized.

"The PMO Soft Skills: Dealing With People You Can’t Stand – The Grenade" walks PMO professionals through the three variations of “The Grenade,” five key steps to dealing with them and several suggestions if the person has “The Grenade” personality. This article expands into providing ten solutions and brings pragmatism to working with the various “Grenade-like” personalities. For PMO professionals, this provides a peek into keeping the teams focused while launching products.

Program Managers (People) want to learn new things, to feel they’ve made a contribution – that they are doing worthwhile work. Few people are motivated only by money. Program Managers want to feel that what they do make a difference in the product launch

"The PMO Soft Skills: Dealing With People You Can’t Stand – The Sniper" walks PMO professionals through the three variations of “The Sniper,” six key steps to dealing with them and over fifteen suggestions if the person exhibit “The Sniper” behavior. This booklet expands into providing twenty solutions and brings practicality to working with the various “Sniper-like” personalities including bullies, enviers and revengers. For PMO professionals, this provides insight into keeping the teams focused and collaborative when driving to meet a deadline.

"The PMO Soft Skills: Dealing With People You Can’t Stand – The Whiner" walks PMO professionals through the five variations of “The Whiner,” five key steps to dealing with them and four suggestions if the person has “The Whiner” characteristics. This article expands into providing over thirty solutions and brings a matter-of-factness to working with the various “Whiner-like” personalities. For PMO professionals, this provides a glance into maintaining any cross functional team’s focus to deliver products.

"The PMO Soft Skills: Dealing with People You Can’t Stand" series walks program management professionals through the scenarios they might encounter when interacting with these personalities and actually creates scenarios that turn challenges into successes. The author challenges their assumptions about what the options are and leads them to new ways of dealing with these personalities. Enjoy these, and send the author personal experiences and challenges with these personalities @thepmopractice on Twitter.


“Program Managers (People) want to learn new things, to feel they’ve made a contribution – that they are doing worthwhile work. Few people are motivated only by money. Program Managers want to feel that what they do make a difference in the product launch.”
--Leslie O. Magsalay
Founder and COO, The PMO Practice
Teaching a “PMO Practice” workshop to a Fortune 50 client


As always, the author, Leslie O. Magsalay, draws on her personal experience and leading sources to cite examples and create scenarios that help Program Management professionals better understand the skills required and methods available to get the most out of their efforts on every program or project. She continues to deliver pragmatic insight and effective tools and methods to get PMOs to their highest level of performance. Stay tuned for more articles in April and upcoming book releases from The PMO Practice.



About the Author:
Leslie O. Magsalay is the Founder and Chief Operating Officer of The PMO Practice. She graduated summa cum laude with a Master of Science in electronic business management from Notre Dame de Namur University. She has received lifetime achievement awards for her work in portfolio execution and operations. As COO, Leslie led 6+ M&A program integrations for Fortune 500 clients with 2+ acquisitions. She identified/saved $5M CoGs (OpEx) in three months, which added $2.5M to the bottom line for a Fortune 500 client. In the PMO Practice Magsalay has delivered a content-rich enterprise and software solution that provides tools for portfolio management, budgets, and schedule and product lifecycle management.

About The PMO Practice:
The PMO Practice is a management consulting and executive coaching firm. The company provides executive advise, leads program execution and models operational excellence so companies can act more efficiently and effectively in scaling operations. Plan. Execute. Deliver. Effectively at The PMO Practice. Since its foundation in 2011, The PMO Practice successfully delivered 20 products over four product and service offerings (management consulting, books, and events such as conferences, seminars, workshops and speaking engagements.) As it continues to ramp up in 2012, PMO Practice will add a full calendar of conferences and an expanding suite of portfolio management and operations excellence products.

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