Business Advisory Service strengthens its customer service commitment

Business Advisory Service (BAS) this month officially signed the new Third Party Intermediary (TPI) Code of Practice. In doing so, it has committed to becoming a key advocate of E.ON Energy’s new “Third Party Intermediary (TPI) Code of Practice”.

Online PR News – 24-August-2012 – East Grinstead, West Sussex – West Sussex, RH19 1HA August 20, 2012 — Business Advisory Service (BAS) this month officially signed the new Third Party Intermediary (TPI) Code of Practice. In doing so, it has committed to becoming a key advocate of E.ON Energy’s new “Third Party Intermediary (TPI) Code of Practice”. The TPI codes of Practice are a set of standards that set the benchmark for responsible high quality TPI’s selling of energy to micro businesses.

BAS is a TPI that services both the SME and Corporate customer base of the energy market with sales of Business Gas and Business Electricity. As a result, BAS recognised the benefits of E.ON’s Code of practice in ensuring that in this instance micro businesses are managed and looked after to a high standard by third party intermediaries since there has been a spate of cases where independent brokers have fallen short in looking after the customer in an ethical manner.

Simon Rand, (BAS Sales & Marketing Director) commented that, “The aim of the code is to address areas of concern that have arisen as a result of TPI’s being unregulated and ensuring that transparency and ethical behaviour is advocated by all members that sign the code of practice.” He explained how the Code covers a range of practices such as TPI recruitment practices, customer contracts, data protection and complaints. For a comprehensive explanation of the codes visit: http://www.businessadvisoryservice.co.uk/tpi-codeofpractice/59

BAS is dedicated to always improving the business and the customer experience and the company feels that this set of standards will ensure that SME customers will have an improved experience and the company will strive to surpass customer expectations because of its commitment to the code of practice.

About Business Advisory Service Ltd
Business Advisory Service Ltd (BAS) has built up a wealth of energy negotiating and contracting experience in the National Electricity and Natural Gas Markets. BAS believes in trust, professionalism and a humanistic approach; impartiality while dealing with suppliers is fundamental to obtain the most suitable contract for BAS customers. BAS’s Energy Consultancy is a "Free to use" service with no obligation to agree into any contracts presented. BAS’s fees are paid by the suppliers. With over 15,000 Gas and Electricity products available BAS offers much more choice than any single supplier could offer you directly and for larger users and groups their products are tailored to suit the needs of your individual business and are committed to securing the most competitive energy contract available on the market for your business. Every customer has one point of contact at BAS who will assist you with all your enquiries and negotiations. Backed up by a highly experienced team of professionals BAS is dedicated to ensuring that your customer journey is a positive experience. BAS’s complete contract management service is especially useful for businesses looking to consolidate contract end dates and serving notice to the right suppliers at the right time. For more information visit http://www.businessadvisoryservice.co.uk/

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Contact Information
Tanya Fooks
Business Advisory Service Ltd.
The Oxford Suite, The Center 201-203, London Road, East Grinstead, West Sussex, RH19 1HA
East Grinstead West Sussex, RH19 1HA

0845 1800 700