alligatortek developed and delivered a customized Import & Matching software solution to Utility Cost Management LLC to allow mass import and matching to their existing Customer Relationship Management (CRM) system.
Online PR News – 30-November-2012 – Chicago – alligatortek developed and delivered a customized Import & Matching software solution to Utility Cost Management LLC to allow mass import and matching to their existing Customer Relationship Management (CRM) system.
Utility Cost Management LLC (UCM) provides utility management services to their customers to reduce client’s electricity, gas, water, sewer and solid waste charges.
Utility Cost Management’s CRM software maintains customer information and gives the users the ability to track customer contact information. The existing software lacked the ability to accurately check for duplicate customer information already in the database when importing new customers to the database. Utility Cost Management also wanted the ability to view matches according to specific fields and display the type and priority of each match.
The updated software helps UCM to
• Manage existing customer information
• Import new customer information
• Evaluate matching customer information for import or exclusion
About Utility Cost Management
Utility Cost Management is a Fresno, CA-based company that seeks to reduce clients’ utility charges such as electricity, gas, water, sewer and solid waste. They do this through the informed application of utility rates and regulations performing computer analysis of customer charges to identify refunds and savings opportunities. UCM also has extensive experience representing utility customers before the California Public Utilities Commission in compliant and ratemaking proceedings.
alligatortek is an Information Technology solution provider based in Chicago, Illinois, focused on application development with an emphasis in website and database software-consulting. A Microsoft Certified Partner, it has assisted hundreds of companies in the Chicagoland area as well as nationwide with custom software and interactive website development. In particular, the company has worked in sectors such as non-business information and interactive websites. Staff includes consultants experienced in analyzing business processes and applying technologies to automate these processes. It uses primarily Microsoft technologies, such as Microsoft SQL Server and Access databases, Windows SharePoint Services, Microsoft Office SharePoint Server 2007 and the .NET platform.
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