myPAlive Telephone Answering Services Excel During Volcano Crisis

The leading Cross Channel Ferry Service Norfolkline were very pleased with the extra support mypalive were able to give their call centre operations, when they were hit with increased activity during the volcanic crisis.

Online PR News – 18-May-2010 – – The leading Cross Channel Ferry Service Norfolkline were very pleased with the extra support myPAlive were able to give their call centre operations, when they were hit with increased activity during the volcanic crisis. MyPAlive were able to draft in and train up additional staff to handle an increase of over 300% of call activity within hours”

myPAlive director Brian King said, "The ability to be able to take on the extra work without any degradation in service was due to the fact that we had carried out a programme of multi skilling agents. We were able to put operators on to high volume accounts at a moments notice. This is where we excel and are able to adapt to our customers needs with our flexible pool of skilled resources."

myPAlive are a UK telephone answering service company offering a wide range of call handling packages including emergency response call handling, virtual receptionist, 24 hour answer service, call overflow, outsourced telesales, customer relations and helpdesk services.

Visit Our Site
Bookmarkse-mailGoogledel.icio.usStumbleUponSlashdotFurlDiggTechnoratiYahooMyWebBlinkListSpurlRawSugarWists
 
 
Contact Information
Brian King
5 Newton Court Wavertree Technology Park
Liverpool Merseyside, L13 1EJ

0800 840 1557

Share and Connect