Fuji Xerox Launches Mobile Application of Skydesk CRM Services to Accelerate Business Communication

For the users of iOS*1 and Android OS*2 devices, Fuji Xerox Co., Ltd. today begins offering apps for paid services of SkyDesk Customer Relationship Management (CRM) --Professional and Enterprise-- of its SkyDesk Service

Online PR News – 09-July-2013 – July 4, 2013 – FUJI XEROX LAUNCHES MOBILE APPLICATIONS OF SKYDESK CRM SERVICES
TO ACCELERATE BUSINESS COMMUNICATION

SINGAPORE, July 4, 2013 – For the users of iOS*1 and Android OS*2 devices, Fuji Xerox Co., Ltd. today begins offering apps for paid services of SkyDesk Customer Relationship Management (CRM) --Professional and Enterprise-- of its SkyDesk Service*3, a business communication support service using the cloud. The apps are free to download.

SkyDesk CRM is an application that manages a series of sales procedures from marketing to business negotiations and customer support, in accordance with business phases; sales, marketing and customer support. Users can centrally manage past developments such as communication with customers, reference materials and tasks, and compile them into a report as required.

With the launch of the apps, Fuji Xerox aims to support busy business people to further accelerate their activities by enabling them to work anytime, anywhere.
Features of SkyDesk CRM Apps

Improves efficiency of business activities
Users can manage information on not only their existing customers but also prospects. They can check the feasibility of closing on a business deal prior to conducting negotiations, thereby eliminating needless works as much as possible to raise efficiency in developing new customers.

Enhances mobility with offline editing and automatic synchronizing function
SkyDesk CRM allows users to edit offline, therefore enabling them to enter important information on business deals even where the reception is poor. The edited information will be automatically synchronized when connected online to prevent users from carelessly forgetting to update the information.

Manages business deals that link with call logs
Users can manage the progress of business deals by attaching its negotiation status, purposes or memos to incoming and outgoing call logs of cell phones. As a related function, the apps also import and export cell-phone address books, thereby eliminating the need to doubly manage the information.

Links with the business card management application
When users take photos of business cards using SkyDesk Cards application that has adapted optical character recognition (OCR), the information on the business cards can be directly sent to SkyDesk CRM as digital data. This can reduce the time and effort to re-input basic customer information.

Download SkyDesk CRM apps at the following sites:
Android OS: https://itunes.apple.com/us/app/skydesk-crm/id646300646
iOS: https://itunes.apple.com/us/app/skydesk-crm/id646300646

*1 Requirements: iOS5.0 and above.
*2 Requirements: Android 2.2 and above, and multi-touch screen over 720 x 1,280 pixels and below 2,560 x 1,600 pixels resolution.
*3 Utilizing public cloud, SkyDesk Service offers applications required in a diverse range of business communications for the small- and medium-sized business (SMB) market.
*4 The export function is available only for iOS devices.

Availability: Australia and Singapore

Related websites
- Service information:
http://www.skydesk.jp/en/
- (Video) About SkyDesk:
http://www.skydesk.jp/en/about/
- (Video) SkyDesk Sales – Your chance to boost sales:
http://www.youtube.com/watch?v=iBBWxBssl-4&feature=youtu.be
- SkyDesk CRM information:
http://www.skydesk.jp/en/suites/sales/crm/
- SkyDesk Cards information:
- https://www.skydesk.jp/en/suites/sales/cards/
- For smartphone use:
http://www.skydesk.jp/en/mobile/
- SkyDesk official Twitter handle: (Japanese only)
https://www.twitter.com/FujiXerox_SD

- SkyDesk official Facebook page: (Japanese only)
http://www.facebook.com/FujiXerox-SkyDesk
- For inquiries:
https://www.skydesk.jp/en/contact/

*Android is the trademark of Google Inc.
*The trademark of iOS is based on Cisco System Inc’s licensing agreement in the United States and other countries.
*Other names of goods and services listed in this press release are the registered trademarks or trademarks of respective companies.

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About Fuji Xerox
Fuji Xerox Co., Ltd. is a 75-25 joint venture between FUJIFILM Holdings Corporation and Xerox Corporation (U.S.A.) that develops, manufactures and markets world-class office and publishing equipment/systems, digital colour/monochrome multifunction devices, as well as document management software, solutions and services in Japan and the Asia-Pacific region. It also manufactures digital copiers, multifunction devices and printers for worldwide distribution.

Fuji Xerox's focus on research and development has led to many breakthroughs and a large number of patents, making it a global leader in technology.

Founded in 1962 with its headquarters in Tokyo, Japan, the Company currently employs more than 42,000 people globally, and has more than 70 domestic and overseas affiliates and sales subsidiaries. More information of Fuji Xerox is available at www.fujixerox.com

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