Pulse of the City News Awards Businesses for Outstanding Customer Satisfaction

Among Pulse of the City News’ most recent customer satisfaction honorees for 2016 are first-time winners and consecutive-year winners.

Online PR News – 24-June-2016 – Lapeer, Michigan – Among Pulse of the City News’ most recent Customer Satisfaction Award Winners are several first-time recipients as well as veterans receiving their second and third consecutive awards.

In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those companies that provide more than just great design and construction services, but also a great customer experience. Pulse’s research team accepts public and industry nominations and also scours multiple sources, including online customer reviews, blogs, websites, awards and more to put together a balanced and objective rating for each company. The Customer Satisfaction Award is reserved for those earning the highest ratings of 4 or 5 stars.

Among the first-time winners of the Pulse Award is Thurman Homes Inc. of Annetta, Texas (www.thurmancustomhomes.com). Receiving a 5-star rating for 2016, Thurman Homes is a premier custom homebuilder in the Fort Worth, Parker County, Aledo, Azle and surrounding areas. For more information, visit the company’s Star Page at https://www.pulseofthecitynews.com/Thurman-Homes-Inc.Another first-time winner is Greenscapes of Sarasota, Fla. (www.greenscapessrq.com). The 5-star company performs landscape maintenance and installation for residential and commercial properties. Visit its Star Page at https://www.pulseofthecitynews.com/Greenscapes.

Total Restoration of Houston, Texas, (www.totalrestoration.com) just earned its second straight Pulse Award with a 5-star rating for the past two years. Total Restoration helps commercial and residential property owners in Montgomery County and Southeast Texas recover from property damage by natural disaster, fire and water, offering 24-hour emergency services. For more information, visit the company’s Star Page at https://www.pulseofthecitynews.com/Magnolia-Total-Restoration.

A three-time winner, Sam’s Heating and Air Conditioning, Inc. of San Diego, Calif., (www.heatingandairsandiego.com) has also earned the highest possible rating of 5 stars for 2016. The company offers service and repair for commercial and residential air-conditioning and heating units, as well as installation/replacement, as well. Visit its Star Page at https://www.pulseofthecitynews.com/Sam-s-Heating-Air-Conditioning-Inc.

Another 3-time winner, E-Z General & Roofing Contractors, Inc. of Oakland Park, Fla., (www.ezgeneral.com) also received a 5-star rating in 2016. For more than a decade, E-Z General & Roofing Contractors has been providing South Florida communities with roofing construction and repair, concrete restoration and repair, and general contracting services. Visit its Star Page at https://www.pulseofthecitynews.com/E-Z-General-Roofing-Contractors-Inc.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Additionally, by determining an annual rating for companies, there is a stability that tells the whole story, not just what the company did last week, and also avoids succumbing to unfounded negative commentary that may be featured prominently in other rating systems. Pulse’s research and ratings identify the reality through the smoke and noise and gives comfort and confidence to consumers.

Frank Andrews, Founder of The Stirling Center, says, “We are especially happy to find those elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

If you are hiring for a project and wish to verify whether the candidates earned the Pulse Award, search for that information at www.pulseofthecitynews.com/search.php. If you wish to learn more about nominating a company for Pulse Award consideration, go to www.pulseofthecitynews.com/nominations. If you’d like to nominate a recent construction project to be featured on our website and in our publications, go to www.pulseofthecitynews.com/project-reviews.

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance. Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.

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Contact Information
Jamie Rawcliffe
Pulse of the City News
121 W. Nepessing St.
Lapeer Michigan, 48446

866-732-9500